Numerous researchers have studied the impact of incentives and related programs for at least 100 years without establishing a clear consensus among business circles as to whether or not incentive programs deliver measurable and meaningful performance results.
In his best-selling book Drive, author Daniel H. Pink suggests that our methods of managing people in the 21st century need an “upgrade” to what he calls Motivation 3.0
It is generally accepted that performance can be driven by the right mix of incentives and rewards. Until recently, few questioned the use of incentives in encouraging behavior change and higher performance.